FAQs

How old do you have to be to enter Knuckleheads? You must be 18 years or older to enter our stores. To purchase nicotine or tobacco, you must be 21 years or older. If you are purchasing nicotine or tobacco, all members of your party must be 21 years or older. Any product not containing nicotine or tobacco can be purchased by anyone 18 years or older. Proof of ID is required to enter Knuckleheads, whether you are making a purchase or not.

What are valid forms of IDs? Acceptable IDs include a state-issued driver's license, state-issued ID, US passport or card, US uniformed services ID, certificate of naturalization, tribal ID, or driver's or state ID receipt. All IDs must include a photo and date of birth. You may be asked to present a second form of ID.

Does the name on my credit or debit card need to match the name on my ID? Yes, to prevent fraud, the first and last names must match.

What are the store hours? All Knuckleheads locations are open every day from 10am to 10pm. We will be closed on select holidays.

Which locations are handicap accessible? Only our store located on State St. is handicap accessible. We apologize for any inconvenience.

What is a Knuckleheads punch card? Knuckleheads punch cards are a great way to earn discounts for being a returning customer! You will earn a punch every time you spend $10. When your card is full (10 punches), you will get 25% off an item in your next purchase. The discount applies to the cheapest item in your purchase. Not valid for tobacco purchases. Come in on Tuesdays to get two punches for every $10 spent!

Does Knuckleheads offer a military discount? Yes, members of the military will get 10% off their purchases.

How do I apply to work at Knuckleheads? Please come into our stores to inquire about job openings.